Published: 30th August 2017
Follow this process if a constituent tells you they don’t want to receive emails from DDAR.
Click on the Email Addresses tab in Bio 1.
Un-tick the Primary? box and instead tick the Inactive? box.
Ensure that you tick Requests no email in the tick-box in the bottom right of the screen.
Now, go to the Attributes tab and ensure the Mailing Preferences are amended as shown below. All five DDAR options (Events Email, Fundraising Email, Marketing Email, News & Announcements, Volunteering Email) should be set to No (if they requested no email whatsoever), as well as the more general mailing preference which has a description of No Email.
Ensure the dates are updated with the date the constituent made this request.
Enter a comment beside each Mailing Preference attribute giving the source of this information (e.g. email, phone, meeting).
Click Save and Close once these changes have been made.