Published: 30th August 2017
Follow this process if a constituent tells you they don’t want to receive emails from DDAR.
Step 1
Click on the Email Addresses tab in Bio 1.
Step 2
Un-tick the Primary? box and instead tick the Inactive? box.
Step 3
Ensure that you tick Requests no email in the tick-box in the bottom right of the screen.
Step 4
Now, go to the Attributes tab and ensure the Mailing Preferences are amended as shown below. All five DDAR options (Events Email, Fundraising Email, Marketing Email, News & Announcements, Volunteering Email) should be set to No (if they requested no email whatsoever), as well as the more general mailing preference which has a description of No Email.
Ensure the dates are updated with the date the constituent made this request.
Enter a comment beside each Mailing Preference attribute giving the source of this information (e.g. email, phone, meeting).
Step 5
Click Save and Close once these changes have been made.
