Published: 11th March 2020
Call IT Services on 0161 306 5544/ext 65544 when you are in front of the university desktop computer you wish to remote into so they can enable remote desktop for your username.
- Your University computer must be kept powered on to allow you to connect remotely. All University computers are configured to go to sleep after a certain period of inactivity so there is no need to save energy by switching off your computer.
- You will need to connect to the GlobalProtect VPN using Duo on the computer you are using to remotely connect to your University computer. GlobalProtect VPN: Installation
- If you are unable to connect to the GlobalProtect VPN ( e.g. if there are issues on home WiFi) please call the IT Support Centre on 0161 306 5544 for assistance.
To ensure your connection is secure, you need to install and connect to the Global Protect VPN. You may already have this on your work computer, but you also need to install it on your home device.
See the guide here on how to install.
From your Start Menu, type remote into the Windows Search and Launch Remote Desktop Connection
The Remote Desktop program will open. In Computer, type in the IP address of your University computer followed by :56224 (e.g. 130.88.x.x:56224) and click Connect. (Your IP Address can be found on the Wake IT main screen)
When you are asked for your credentials, type ds\username in the Username field and enter your University password in the Password field before pressing OK.
You may be warned about the certificate. Select Yes.
Your University desktop should now appear.
When you are finished to disconnect just click the X this will leave the remote computer at the logon screen where it will soon go into sleep mode.