Published: 26th March 2019
CAF Vouchers (and card payment*) – POST
You will need:
- Access to CAF online https://www.cafonline.org/system/login
Things to note:
- Vouchers over 6 months old cannot be accepted and you’ll need to talk to the donor
- Vouchers over £5,000 should be sent directly to CAF
- Use the previous uploads here I:\Development Services\Gift Processing\CAFonline Voucher and Card Uploads to fill in the CAF voucher/card details
- The Campaign Code stays the same for every submission
- Save as csv with today’s date as the name (beware that card numbers need to be stored as text when saving as csv)
- Log in to CAF online
- Go to ‘Upload your CAF Vouchers’ or ‘Upload your CAF CharityCards’
- Go to ‘choose file’ and select the csv you just created
- ‘Submit’
- Your submission should appear in the ‘Upload history’ at the bottom of the page – if it doesn’t, don’t click refresh, instead go to the top of the page to ‘Process donations’ > ‘CAF Vouchers’ to refresh the page:
- Your submission should appear at the top of the upload history – it will tell you if it’s been successful or not. You can click ‘view’ to see the reason if it was not successful.
* rare now because there is no space for card details on the donation form