Published: 23rd August 2017
Nicknames are used to store the name of a constituent that might be different to their first name (such as Tom instead of Thomas). This field can be used in the salutations and other mailing related fields.
The Nickname field is located on the left hand side of the Bio 1 tab, below the other name fields.
Add the relevant nickname and then click on Save and Close.
Now, click on the Addressees/Salutations tab. Under the Additional Addressees and Salutations section, choose Type as Informal and select the nickname (on its own without a title). This should be bottom of the drop down list.
Then, click on Save and Close.